Frequently asked questions

Sunset tours are 2 to 2.5 hours depending on weather and sunset. Wed- Fri: 6:00 p.m. –9:00 p.m., Sat-Sun: 6:00 p.m. – 9:00 p.m. You must arrive 30 before the boat leaves the dock. We run tours most days and custom tours can be booked through one of our representatives to suit your event needs.

The boat is a 52’ trimaran with 1800 sq ft. of deck with a single restroom. The boat is Coast Guard approved for 70 passengers. We have life jackets to accommodate each guest (including children). Seats are available on the boat. Our guests can sit or stand to enjoy sunsets.

All terms and conditions must be read and accepted upon booking your tour. This is done at the point of sale. Upon purchasing ticket(s), you will automatically receive confirmation to your registered email. Your name is added to the manifest and you will be checked in at the time of loading the boat.

We do not allow pets, but we do allow food, drinks and even alcoholic beverages.

Coast Guard does not allow strollers or wheelchairs; however, those items can be held at the dock until the boat returns. Pre-boarding is available for handicap guests upon requests.

No, the sunset cruises are for viewing only. The Captain does not allow anyone to swim or jump off the boat. There is a $150.00 fine and termination of trip for anyone jumping off the boat.

Yes. with your online purchase and when you board the boat. By clicking ‘purchase’ once you have read the terms and conditions, you are agreeing to our policies, terms and conditions. Accepting represents your approval and agreement of the policies. Some ‘private tours’ may require additional signed waivers. A representative will discuss that with guests who inquire about private tours.

Rain does not affect the trip and it will run as normal unless weather doesn’t permit (the Captain determines if the conditions are safe). In some cases, the weather can prohibit the boat from launching. If that happens, a refund or voucher is provided. (See cancellation and weather policies)

Please arrive 30 minutes before departure of your trip. We take all major credit cards, Visa, Mastercard, Amex, Discover. Our booking is done through a secured, safe and protected booking service. All you have to do to complete your purchase is read the terms and conditions and make your payment. Upon receiving your payment, guests receive and automatic email with their tour details.

Costa Sunset Tours will not depart in unsafe weather conditions. The Captain will assess the weather, and should the Captain determine the conditions are unsafe to run the tour, the tour may be postponed, or it will be cancelled. Every effort will be made to reschedule your tour during your stay. If you are unable to re-schedule your tour, you will have the option to receive a voucher for a future trip. Every effort is made to run tours as advertised. Should the Shakawaka have to amend or alter your tour due to extraneous circumstances, tickets remain non-refundable on tours taken.

All cancellations must be made 24 hours prior to your scheduled departure time. Any same day cancellations for tickets purchased or held will be charged in full and are nonrefundable. Please call 830-542-2386 and refer to the confirmation number provided at the top of the confirmation page. If a trip is cancelled by Costa Cruises for any reason, your credit card will be refunded the full amount.

By making an online reservation with Costa Cruises, you expressly acknowledge that a) Costa Cruises will send you email(s) with such reservation and other related information and b) Costa Cruises will send you a survey so that you can evaluate your experience with us. Occasionally we will send out emails to our customers with reservation, special offers or information about new services we are launching. In every email we send, you are given the option to remove yourself from our mailing list.